Course Overview

Effective performance management is more than an annual appraisal. It is a continuous process that aligns individual contributions with organizational goals. Performance Management Fundamentals introduces participants to the principles, tools, and practices that drive employee performance, development, and accountability.

This course covers the entire performance management cycle: setting clear expectations, providing ongoing feedback, conducting evaluations, and linking performance outcomes to rewards and development opportunities. Participants will also explore modern approaches to performance management, including continuous feedback models, coaching, and the use of technology to track progress.

Course Objective

• Explain the purpose and principles of performance management.
• Set SMART goals that align with organizational strategy.
• Conduct effective performance conversations and provide constructive feedback.
• Design fair and transparent evaluation systems.
• Apply modern performance management approaches to drive employee growth and engagement.

Course Curriculum Breakdown

Module 1 – Introduction to Performance Management

• Definition, purpose, and scope of performance management
• Traditional vs. modern approaches to performance management
• The performance management cycle (planning → monitoring → reviewing → rewarding)
• Role of HR, managers, and employees in performance management

Module 2 – Goal Setting and Alignment

• Importance of goal setting in performance management
• SMART goals and OKRs (Objectives and Key Results)
• Aligning individual, team, and organizational objectives
• Cascading goals across levels of the organization

Module 3 – Coaching, Feedback, and Development

• The role of coaching and mentoring in performance improvement
• Types of feedback (positive, constructive, developmental)
• Delivering feedback using models (SBI – Situation, Behavior, Impact; GROW Model)
• Creating performance development plans

Module 4 – Performance Reviews and Evaluation

• Methods of performance evaluation (rating scales, 360-degree feedback, KPIs)
• Biases in performance evaluation and how to minimize them
• Documentation and record-keeping best practices
• Linking performance to promotions, rewards, and recognition

Module 5 – Modern Performance Management Practices

• Continuous performance management vs. annual reviews
• Role of technology and HRIS systems in tracking performance
• Performance management in remote and hybrid workplaces
• Future trends: AI, predictive analytics, and employee experience

Extras & Takeaways

• SMART goals template,
• Sample evaluation forms
• Practical toolkit for designing and managing performance systems,
• Confidence in conducting performance conversations,
• Certificate of Completion

Who is this course for

• Aspiring HR Professionals
• Early level HR Professionals
• HR professionals and business partners
• Managers, Team Leads
• Business Owners
• Consultants
• Anyone responsible for employee performance and development